Your appointment, reserved.
This is a general template for estimates delivered through QuoteSpry. The exact provider-specific deposit, cancellation, and refund terms shown on an estimate or separately provided by the merchant control.
Reservation
The percentage and amount shown on the approved estimate are charged when the customer checks out. An appointment request is not final until the service provider confirms the date and arrival window.
Rescheduling
With at least 48 hours’ notice, a deposit may be transferred once to a new mutually available date. Weather or conditions that make mobile service unsafe may be rescheduled by the provider without penalty.
Late cancellation and no-show
Deposits may be retained when a customer cancels with less than 48 hours’ notice, is unavailable at the confirmed location, or cannot provide required access. Any exception is at the provider’s discretion.
Provider cancellation
If the provider cannot perform the service and no acceptable replacement date is available, the deposit will be returned to the original payment method.
Refund timing
The service provider—not QuoteSpry—reviews and issues any approved refund through its own Stripe account. Financial institutions control when the credit appears, so processing time can vary.