The founding-client agreement, in plain English.
These terms cover the QuoteSpry software setup and monthly service purchased by an independent business. A signed order form or later written agreement may add client-specific details.
Founding offer and billing
The founding offer is $199 for initial setup and $29 per month thereafter. Monthly service is month to month and renews until canceled. Payment processor and other third-party fees are separate and paid by the client.
Included setup
Setup includes one branded, isolated hosted workspace; business profile and service-menu configuration; pricing, tax, and deposit settings; customer quote links; typed-name approvals; supported hosted deposit checkout assistance (Stripe at launch); appointment requests; testing; handoff; and one reasonable correction pass.
Timing
The 48-hour setup window begins only after QuoteSpry receives the setup payment, complete intake information, required brand assets, and timely client access or decisions. If QuoteSpry misses that window solely because of QuoteSpry, the setup fee will be waived or refunded. Client delays, third-party outages, reviews, and requested scope changes pause the clock.
Not included
Unless separately quoted in writing, the service does not include a custom domain, automated SMS or email campaigns, multiple staff roles, third-party or accounting integrations, invoicing, native mobile apps, unlimited revisions, custom development, or legal, tax, or compliance advice.
Client responsibilities
The client controls its services, prices, taxes, customer terms, refund decisions, branding rights, payment processor account, and lawful use of customer information. The client must review the configured workflow before live use and keep account access and credentials secure.
Support and changes
The monthly fee includes hosting, maintenance, and email support. Normal support targets one business-day response; urgent access or payment issues receive best-effort same-day attention. New features, migrations, and material configuration changes may require a separate quote.
Payment authorization and renewal
The client authorizes QuoteSpry and its payment processor to charge the payment method supplied at checkout for the initial order and each monthly renewal. The first charge includes the setup fee and first monthly payment. Monthly service renews until canceled before the next renewal.
Failed payments and suspension
After a failed renewal, QuoteSpry or its processor may send reminders and retry the saved payment method. The client has seven calendar days from the first failed attempt to cure the balance. QuoteSpry may suspend access after that grace period and may terminate service after 30 days unpaid. Suspension or termination does not erase charges already due. Service may be restored after overdue amounts are paid, subject to technical availability.
Disputes and chargebacks
The client should contact quotespry@gmail.com first to resolve a billing or service concern. A chargeback does not itself cancel the subscription. QuoteSpry may suspend service while a dispute is pending and may provide the accepted agreement, service records, and communications to the payment processor.
Cancellation and data
Either party may end monthly service before the next renewal. Cancellation stops future billing but does not reverse completed setup work or prior monthly service. A reasonable manual export or deletion request will be honored subject to security, legal, backup, and recordkeeping needs.
Availability and limits
QuoteSpry is provided on a commercially reasonable basis without a guarantee of uninterrupted operation, sales results, payment approval, or customer conversion. To the extent permitted by law, liability is limited to fees paid to QuoteSpry during the three months before the event giving rise to the claim. These terms do not exclude rights that cannot lawfully be excluded.